Lead times
Plan ahead! Lead time is the time between order and shipment, and varies by shop and product availability. Check out the estimated lead time for your rim or wheelset at the bottom of the order overview.
Global shop
In-stock items and Quick Buy products ship within days. Made-to-order items may take 2-4 weeks, but lead times can vary based on demand and customization. If you're in a hurry, reach out to us at sales@lightbicycle.com for the best solution. We'll help you hit your deadline!
North American shops
Rims ship in 1 week and wheelsets in 2-3 weeks if all parts are in stock. All wheelsets are custom-built to order. Special orders or out-of-stock items may take longer, but we're happy to discuss options for faster fulfillment. Need your product ASAP? Contact us to confirm hub color availability or leave a note at checkout. We'll help you hit the road in no time!
European shop
In-stock items usually ship within two business days and shipping to EU countries typically takes no longer than one week.
Pay with Paypal
Add your products to the cart and proceed to check out. You will find two payment methods online: PayPal and Credit Card.
Fee: 3.5% PayPal payment fee
PayPal account: pay@lightbicycle.com
Please make sure you input the correct account to prevent payment failure or other issues.
If you usually pay via PayPal, we suggest you choose “I will pay with PayPal and use the default address” in the 3rd step to skip filling in the address on our site. If you want to use an address unlisted under your PayPal account, please select the second option and provide address information for us.
We are now offering Buy Now, Pay Later service. Customers have the option to pay in four payments, or make monthly payments.
Pay with credit cards
1. Accepted credit cards
(Visa, MasterCard, American Express, Discover, JCB, Diners Club)
2. How to pay via credit cards
Head to the cart and continue to check out. Choose “Please ship to a new address. DO NOT use my PayPal address.” in the 3rd step, and in the last step, you will find the “Credit Card” option.
3. Why did your card payment fail?
These are some common causes:
a) your card’s security code is incorrect
b) your card does not support this type of purchase or your bank flagged the purchase
c) your card has a spending limit or insufficient funds
d) your card was declined for some reason
You may need to contact your bank if these attempts fail. Please try using an alternative credit card or with the same card after clearing the purchase with your bank.
4. Disclaimer
The credit card payment service on our site is provided by the PCI-certified third-party platform called Adyen. Light Bicycle will not and cannot collect any private information about your accounts in the purchase.
Pay with a bank/wire transfer
This payment option is not listed online and is available on a case-by-case basis only. If this payment method is the best choice for you, please email sales@lightbicycle.com and our team will help with the process. There will be a $45 USD bank fee added to your order. The fee from your bank will vary.
Typically, for orders over $2,000 USD, a bank/wire transfer is the most cost-effective option.
For USD Account
| Beneficiary Bank | Citibank N.A., Hong Kong Branch |
|---|---|
| Beneficiary Bank Address | 3 Garden Road, Central, Hong Kong |
| Beneficiary Name | LIGHT BICYCLE CO., LIMITED |
| Beneficiary Account Number | 1015358005 |
| Swift code | CITIHKHXXXX |
| Intermediary Bank Swift code: | CITIUS33 |
| Beneficiary address | RM 06,13A/F SOUTH TOWER WORLD FINANCE CTR HARBOUR CITY 17 CANTON RD TST KLN HONG KONG |
| Please add this note to every USD transfer: | Do not convert funds, beneficiary account is in US funds |
For HKD Account
| Beneficiary Bank | Citibank N.A., Hong Kong Branch |
|---|---|
| Beneficiary Bank Address | 3 Garden Road, Central, Hong Kong |
| Beneficiary Name | LIGHT BICYCLE CO., LIMITED |
| Beneficiary Account Number | 1015358021 |
| Swift code | CITIHKHXXXX |
| Beneficiary address | RM 06,13A/F SOUTH TOWER WORLD FINANCE CTR HARBOUR CITY 17 CANTON RD TST KLN HONG KONG |
For Euro Account
| Beneficiary Bank | Citibank N.A., Hong Kong Branch |
|---|---|
| Beneficiary Bank Address | 3 Garden Road, Central, Hong Kong |
| Beneficiary Name | LIGHT BICYCLE CO., LIMITED |
| Beneficiary Account Number | 1015358048 |
| Swift code | CITIHKHXXXX |
| Intermediary Bank Swift code: | CITIIE2X |
| Beneficiary address | RM 06,13A/F SOUTH TOWER WORLD FINANCE CTR HARBOUR CITY 17 CANTON RD TST KLN HONG KONG |
| Please add this note to every EUR transfer: | Do not convert funds, beneficiary account is in Europe funds |
For CAD Account
| Beneficiary Bank | Citibank N.A., Hong Kong Branch |
|---|---|
| Beneficiary Bank Address | 3 Garden Road, Central, Hong Kong |
| Beneficiary Name | LIGHT BICYCLE CO., LIMITED |
| Beneficiary Account Number | 1015358056 |
| Swift code | CITIHKHXXXX |
| Intermediary Bank Swift code: | ROYCCAT2 |
| Beneficiary address | RM 06,13A/F SOUTH TOWER WORLD FINANCE CTR HARBOUR CITY 17 CANTON RD TST KLN HONG KONG |
| Please add this note to every CAD transfer: | Do not convert funds, beneficiary account is in Canada funds |
Pay with Western Union
This payment option is not listed online and available on a case-by-case basis only. Please contact us via email (sales@lightbicycle.com) and we will compile a quote. NO bank fee is required via Western Union.
Account information
|
Beneficiary Name
|
WU YUANYAN ( Remarks: WU--family name, YUANYAN--given name) |
|---|---|
| Family Name | Wu |
| Given Name | Yuanyan |
| City | Xiamen |
| Province | Fujian |
| Country | China |
|
Please send us the following information after you make the money transfer: 1. Remitter (Both Family Name and Given Name)
2. Payment amount
|
|
Pay with MoneyGram
The MoneyGram option is not listed online. Please contact us via email (sales@lightbicycle.com) if you’d like to use this option.
Account information
|
Beneficiary Name
|
YU XIAOYUAN ( Remarks: YU--family name, XIAOYUAN--given name) |
|---|---|
| Family Name | Yu |
| Given Name | Xiaoyuan |
| City | Xiamen |
| Province | Fujian |
| Country | China |
Shipping from the Global shop
Our Global shop in China ships worldwide. Here is a brief comparison of the most popular shipping methods. If your country is not listed, please get in touch with us (sales@lightbicycle.com) and we can put together custom shipping quotes for you.
| Shipping Option | Transit Time | Tax Included? | Price (*6 most expensive) |
|---|---|---|---|
| SF Express |
1-3 days | No | 1 |
| MTS | 1-6 weeks | Depends on your destination. | 2 |
| EMS | 2-8 weeks |
No | 3 |
| TPD | 2-3 weeks | Yes | 4 |
| TNT | 1-2 weeks | No | 5 |
| DHL | 1-2 weeks | No | 5 |
| FedEx | 1-2 weeks | No | 6 |
The rating of cost is based on shipping in the most common situations. In case of discrepancy, the shipping cost shown on the checkout page should prevail.
TNT, DHL, and SF Express are not listed as an option online, but you can contact us at sales@lightbicycle.com to make a special request and we can calculate the cost for you.
We can assist with customs clearance when needed - just get in touch if you have challenges with your delivery.
1. EMS
Carbon rims and wheelsets are relatively large but lightweight, so shipping with EMS is cost-effective. Your local, domestic carrier will handle the final delivery (for example, USPS for US customers, Canada Post for Canadians.)
Shipping Destination:
If your country is not listed in the International EMS destination listing, please contact us (sales@lightbicycle.com) and we will try to find a suitable delivery method for you.
2. MTS
MTS (Multimodal Transport Service) is by far the most economical and seamless shipping method we offer. The packages travel by vessels (MTS-Sea) or by air freight (MTS-Air) and are delivered locally by a domestic carrier (FedEx or UPS). MTS-Sea, exclusive to the United States, requires 3 to 4 weeks in transit. The transit time for MTS-Air ranges from one week to 6 weeks, depending on your destination country. Head to your cart and continue the checkout process to view the estimated lead time for delivery to your doorstep. We offer MTS shipping options for customers living in the USA, Japan, Singapore, Thailand, South Korea, UAE, Iran, Vietnam, Taiwan, Russia, and Ukraine. We use negotiated rates with savings passed along to customers to keep your cost as low as possible. For many delivery regions, no action is required by the customer since clearance and logistics are coordinated by the carrier.
For US customers, please note that we cannot ship to regions with a zip code starting with 00, 96, or 99 (Alaska, Hawaii, Puerto Rico, Guam, etc).
3. TPD (Tax-Prepaid Duty)
TPD shipping is the only shipping method that arranges tax-prepaid rates for orders shipped from China to Europe, so there are no hidden or additional costs after payment. There are no customs or VAT fees. This option typically sees packages arrive in 2-3 weeks.
Shipping Destination:
4. SF Express
This is the fastest and cheapest delivery method for customers living in China. The transit time is typically 1 to 3 days.
5. DHL & FedEx (TNT)
If delivery is highly time-sensitive, DHL or FedEx is the best option, with shipping typically taking 1-2 weeks. DHL and FedEx are the fastest but the most expensive shipping options we offer.
Shipping from the North American shops
Our North American shops ship from Canada and the United States.
| Delivery Way | Delivery Time(d) | Need Tax? |
|---|---|---|
| UPS (CA shop) | 3~6, Express Options | GST/HST calculated at checkout and charged at actual cost |
| FedEx (US shop) | 2~7 | US Sales Tax calculated at checkout and charged at actual cost |
Delivery with UPS Standard is typically 3-6 business days in transit. For Canadian customers, we can ship with Canada Post upon request if you live in an area that is not effectively covered by UPS.
How to track your order?
After your order is paid you will receive an order confirmation email with a link to track your order progress. You can follow along to see your order move from material preparation, layup, molding, hole drilling, QC inspection, wheel building, packing, and delivery, to your doorstep. This in-depth order tracking is available for orders through the Global shop only.
01 - Material Preparation
We carefully select carbon sheets for each rim based on their specific tensile strengths, FAWs (fiber areal weights), and weave. We use unidirectional carbon fiber sheets that are machine-cut into precise angles and more complex shapes such as curves, grooves, and hooks, depending on the needs of the rim.
Lamination is the next step, where the carbon sheets are carefully laid up by hand in a specific order and orientation to enable us to manipulate the product more easily during the next phases of the manufacturing process.
02 - Layup
To optimize mold accuracy, we design and use two-in-one molds for manufacturing. The pre-mold can go straight inside the final mold, eliminating the risk of fiber shifting during layup transfer. Before entering the layup room, the pre-mold is thoroughly cleaned and checked for scratches or damage. The pre-mold is heated to 40℃-50℃ (based on the rim type) to prepare it for layup.
Our layup specialist weighs the materials before the first layup, starting with sidewall construction. After applying the release agent on the mold, we carefully remove the protective paper and hand lay the fabric layers from the exterior to the interior, constructing the rim body as well as fine details like bead hook and nipple reinforcement. After each overlap, we inspect the prepregs to ensure there are no wrinkles, air bubbles, fiber fractures, or particles trapped in between the layers. When both of the layups are finished, the two parts of the premold are fixed together and prepared for the next step.
Air bladders are inserted to shape the internal contours of the rim. An air bladder is fitted into the concave section of the premold layup and then partially inflated to provide a platform for the rim bed and hook layup, where strict tolerances are required as this affects tire retention and riding safety. When the layup is finished, the rim is covered with a plastic protective film and moved to the molding room.
03 - Molding
The rim bed and hook layup are inspected to ensure everything is in place before putting it into the mold. It then goes into the molding machine for one hour at a high temperature, which cures the resin and creates a smooth, solid rim surface. We monitor the air pressure and temperature for consistent resin curing and solid carbon layer binding. After cooling, our technician removes the rim from the mold, clears excess resin, and weighs and records the raw rim.
04 - Hole Drilling & Detailing
We use aviation-grade CNC drills with bits specifically designed for premium carbon composites. The bits have a unique cutting edge which makes exquisitely clean and precise holes.
05 - Rim Detailing
We conduct a thorough inspection on the rim surface and make small adjustments to any possible imperfections if needed. Our paintless rims come out of the mold with an almost perfect surface.
06 - Painting
Rims featuring Light Bicycle BlackTek technology is a perfect, paintless finish right out of the mold, requiring no coating. Traditional rims are sent to the painting room for a glossy, matte, or any custom finish. Waterslide decals are also applied at this time.
07 - QC
We inspect all rims to ensure they meet our standards for weight tolerances, construction, performance and tire mounting. As well as any cosmetic concerns with the finish, decals, edge smoothness, parting line, or hole drilling.
08 - In Place
The rims have passed their final QC inspection and are ready for wheel building or shipment.
09 - Building
All wheels are handbuilt at Light Bicycle by our expert wheel builders, where they are trued, tensioned and stress-relieved to strict standards.
10 - Packaging
If you’ve requested pre-shipment product pictures, they are sent for review at this stage. The rims are then carefully packaged for a safe arrival.
11 - Shipping
Your order is on its way! You will receive a shipping notification email with a tracking link.
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